Content Strand: Assuring Quality in Content Networks

In a nutshell

Quality assurance is a key aspect for the acceptance of agile bottom-up processes for content development. Users need to have confidence that a document is appropriate for a particular context, including their current task and profile. The organization, on the other hand, is interested in tracking, assuring and contributing to the quality of artefacts and processes. This is achieved by providing (i) indicators for quality assurance, (ii) access to an overview of the knowledge base, and (iii) possibilities for gardening the knowledge base

Parent section

Strands of Knowledge Maturing Support

Further information

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