Designing for Knowledge Maturing: Agile Design Processes

In a nutshell

Parent section

Concept of Knowledge Maturing

Further information

Key publication to cite


Andreas {Schmidt, Christine} Kunzmann
{Designing for knowledge maturing: from knowledge-driven software to supporting the facilitation of knowledge development}
In: {International Conference on Knowledge Management (I-KNOW 2014)}, {ACM}, 2014

Abstract {Software engineering has been transformed in recent years by understanding the interaction with customers and the target context as an ongoing learning process. Responsiveness to change and user-centered design have been the consequences. In a similar way, knowledge and ontology engineering are undergoing fundamental changes to acknowledge the fact that they are part of a collective knowledge maturing process. We explore three examples: social media based competence management in career guidance, ontology-centered reflection in multi-professional environments in palliative care, and aligning individual mindlines in pratice networks of General Practitioners. Based on these, we extract five types of designing for knowledge maturing and associated technical implementations. This shows that future technology support should especially target facilitation of self-organized, but tool-mediated knowledge development processes, where, e.g., workplace learning analytics can play a prominent role.}


Andreas P. Schmidt

Related publications


Andrew Ravenscroft, Andreas Schmidt, John Cook, Claire Bradley
Designing social media for informal learning and knowledge maturing in the digital workplace
Journal of Computer Assisted Learning, vol. 28, no. 3, 2012, pp. 235-249

Abstract This paper presents an original approach to designing social media that support informal learning in the digital workplace. It adapts design-based research to take into account the embeddedness of interactions within digitally mediated work-based contexts. The approach is demonstrated through the design, implementation, and evaluation of software tools supporting a particular type of informal learning called knowledge maturing. The paper: introduces and presents the rationale for, and concept of, knowledge maturing; presents a new design methodology for developing social media that support informal learning and knowledge maturing; focuses on one prototype, for ‘people tagging for organisational development’, that was produced by the methodology (and concisely describes two others); presents the formative evaluation of the highlighted prototype; and finally, discusses the implications and insights arising from this work.


Andrew Ravenscroft, Andreas Schmidt, John Cook
Designing Complex Systems for Informal Learning and Knowledge Maturing in the ‘Web 2.0 workplace’
In: Proceedings of International Conference on Educational Media (Ed-Media) 2010, Toronto, June 29-July 2, 2010

Abstract This article presents an original approach to designing complex systems to realise informal learning and knowledge maturing that is being conducted as part of a large-scale EC project called MATURE. In addressing the challenge of designing work integrated Technology Enhanced Learning (TEL) systems within the ‘web 2.0 workplace’, we have developed and tested an agile and ‘federated’ approach to the design of complex social and semantic technologies. This follows a paradigm of Deep Learning Design that incorporates: early technical and conceptual Design Studies; Use Cases of envisaged scenarios; Demonstrators which synthesise the technical and user requirements; and, a flexible Evaluation Framework that coordinates the related activities. After presenting this approach and how it is realised in an ongoing project, we offer some conclusions about designing complex socio-technical systems for TEL in the future.

Ronald Maier, Stefan Thalmann
Using Personas for Designing Knowledge and Learning Services - Results of an Ethnographically Informed Study
International Journal of Technology Enhanced Learning (IJTEL), vol. 2, no. 1/2, 2010, pp. 58-74